Former Npower customers receive huge bills months after switching


Energy company Npower has come under fine once again after multiple former customers have complained about receiving huge final bills months (and sometimes, even years) after switching to a different supplier, a news source has revealed.

Online price comparison and finance advice service MoneySavingExpert reported that a large number of Npower’s ex-customers have complained about receiving their last bills very late, and in numerous cases, chasing some outrageously high amounts.

One former customer contacted the service saying she’d left Npower last June and only recently received a bill chasing over £1,000, while another said he’d received a £350 bill 16 months after he’d left.

If you’re unhappy with how Npower has treated you, or if you’ve been hounded for bills you don’t believe you’re liable to pay, you should complain to Npower in the first instance. Then, you should escalate the complaint, but also be sure that you’ve got all the right data backing your claim.

Every home owner should consider installing a solution designed specifically to help them monitor and reduce their energy usage by up to 30%+.

The HeatingSave Building Energy Management System helps customers save more than 30% on their bills by optimizing any heating system’s overall functionality. This is done by taking into account a variety of factors, such as internal and external temperatures, occupancy, time of the year, the particular characteristics of installed boilers, etc. All of the data is used in order to determine the best heating patterns for the various heating zones within any building, using our proprietary heat-loss algorithm.

The end result is that users still get a very good level of comfort, while in the same time saving energy and money in the process.

If you’d like to find out more details on all the features HeatingSave has in store, just contact our dedicated product team, they’ll be more than happy to provide you with all the necessary information.


Leave a Reply

Your email address will not be published. Required fields are marked *