Over 61% percent of customers to switch suppliers after getting a high bill, survey says

Almost 61% of UK residents would switch suppliers after being hit with an unexpectedly high bill, a recent survey by software provider Opower has been able to reveal.

The survey found that in excess of 80% of respondents said it is important for their utility to provide them with alerts for unusually high bills, helpful customer support and information about rate changes.

Furthermore, 43% of 1,000 British customers participating in the survey said improvements in customer service would have the biggest impact on satisfaction levels with their energy provider.

HeatingSave – save energy and money regardless of supplier

Building Energy Management Systems are capable of delivering extensive monitoring and control options, compared to basic controls. They typically employ data from a variety of sources (boiler flow and return sensors, internal and external temperature sensors, occupancy sensors, humidity sensors, etc.), and enable the perfect optimization of a building’s boiler-based central heating system.

If you’d like to find out more about the savings enabled by the HeatingSave Building Energy Management System, just contact our dedicated product team, they’ll be more than happy to answer all of your questions and queries.

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